Description
Enterprise-Level Water Softening for Mission-Critical Facilities
When water quality affects operational efficiency, equipment reliability, and the daily experience of thousands of people, a standard water softener simply isn't enough.
Hard water minerals such as calcium, magnesium, iron, and manganese can lead to costly scale buildup inside plumbing systems, boilers, cooling equipment, process machinery, and water heaters. Over time, this buildup increases energy consumption, accelerates equipment wear, shortens asset lifespan, and drives up maintenance costs. Hard water can also impact laundry quality, cleaning performance, and the overall comfort of building occupants.
The 1.2M Commercial Water Softener is engineered for the most demanding applications, delivering exceptional softening capacity through advanced ion-exchange technology. By helping remove hardness minerals before they enter your facility, it supports both operational performance and a better water experience throughout the property.
Benefits for People
Water quality influences comfort, cleanliness, and overall satisfaction across large facilities. Soft water helps:
• Leave skin feeling softer and less dry after bathing or washing
• Help hair feel cleaner, smoother, and easier to manage
• Improve the effectiveness of soaps, shampoos, and cleaning products
• Reduce soap residue and mineral deposits on fixtures and surfaces
• Keep towels, linens, uniforms, and fabrics softer and fresher
Benefits for Equipment & Operations
For high-volume facilities, hard water can become a significant operational expense. This system helps:
• Reduce scale buildup throughout plumbing infrastructure
• Improve boiler, water heater, and heat exchanger efficiency
• Extend the life of equipment, fixtures, and process systems
• Lower maintenance and repair costs
• Reduce detergent, soap, and chemical consumption
• Improve laundry performance and textile longevity
• Support more consistent system performance and uptime
Built for Mission-Critical Operations
The 1.2M system is the highest-capacity solution in the lineup, designed for facilities where uninterrupted performance and long-term reliability are essential.
Ideal For:
• Hospitals and healthcare facilities
• Large manufacturing plants
• Municipal and government facilities
• Universities and institutional campuses
• Large hotels and resort properties
• Industrial processing facilities
• Large commercial and multi-building operations
Why Choose the 1.2M System?
Maximum softening capacity for large-scale commercial and industrial applications
Supports continuous, high-volume water demand with reliable performance
Lowest regeneration frequency for improved efficiency and reduced downtime
Protects critical infrastructure and expensive equipment from scale-related damage
Helps reduce operating costs while improving system longevity
Certification Test
| Specification |
CQE-CO-02039 |
CQE-CO-02041 |
CQE-CO-02043 |
CQE-CO-02044 |
CQE-CO-02045 |
CQE-CO-02046 |
CQE-CO-02047 |
CQE-CO-02048 |
CQE-CO-02049 |
CQE-CO-02050 |
CQE-CO-02050A |
| Service Flow (GPM) |
9-11 |
10-13 |
15 |
20 |
35 |
60 |
75 |
185 |
200 |
245 |
390 |
| Backwash FLow (GPM) |
4 |
4 |
5 |
7 |
12 |
15 |
25 |
35 |
50 |
65 |
75 |
| Pipe Size |
1" |
1" |
1" |
1.5" |
1.5" |
2 |
2" |
2" / 3" |
3" |
3" |
3" |
| Electronic Control Valve |
5600 |
5600 |
2510 |
2850 |
2850 |
2900 |
2900 |
3150 / 3900 |
3900 |
3900 |
3900 |
| Filter Media Volume |
1.5 ft³ |
2 ft³ |
3 ft³ |
4 ft³ |
7 ft³ |
10 ft³ |
15 ft³ |
20 ft³ |
30 ft³ |
40 ft³ |
60 ft³ |
| PSI Range |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
| Grain Capacity |
45,000 |
60,000 |
90,000 |
120,000 |
210,000 |
300,000 |
450,000 |
600,000 |
900,000 |
1,200,000 |
1,800,000 |
| Brine Tank Capacity |
130L / 36G |
130L / 36G |
300L / 79G |
300L / 79G |
500L / 132G |
800L / 211G |
1000L / 265G |
1500L / 396G |
2000L / 528G |
2000L / 528G |
2000L / 528G |
| Mineral Tank Size (in.) |
10" x 54" |
12" x 52" |
14" x 65" |
16" x 65" |
21" x 62" |
24" x 72" |
30" x 72" |
36" x 72" |
42" x 72" |
48" x 72" |
63" x 83" |
| Brine Tank Dimensions |
18" x 33" |
18" x 33" |
23” x 47” |
23” x 47” |
29” x 52” |
34” x 53” |
39” x 55” |
51” x 52” |
51” x 63” |
51” x 63” |
51” x 63” |
| Space Required (in.) (L x W x H) |
30" x 20" x 64" |
32" x 20" x 62" |
39" x 25” x 75" |
41" x 25” x 75" |
53" x 31” x 84" |
58" x 36” x 95" |
71" x 41” x 95" |
91" x 53” x 192" |
98" x 53” x 192" |
103" x 53” x 192" |
118" x 53” x 203" |
| Quartz (lbs.) |
15 |
20 |
30 |
40 |
70 |
120 |
150 |
300 |
300 |
450 |
1800 |
Replacement Media
Product Manuals
Whole-House-Manual.pdf
Leak Detector Manual
Certification Test
Water Softener Product Data Sheet
Water Softener Safety Data Sheet
3900 Control Head Manual
General Commercial Tank Manual
15cu Softener Schematic
20cu Softener Schematic
7cu Softener Schematic
Crystal Quest One-Year Limited Warranty
CRYSTAL QUEST® warrants your CRYSTAL QUEST® Water Filter Systems for one year from the date of purchase (except filter cartridges and UV bulbs ) against all defects in materials and workmanship, when used in compliance with the Use and Care Manual. CRYSTAL QUEST® disclaims all implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose. If for any reason the product proves to be defective within one year from the date of purchase the customer would be responsible for all shipping charges and the unit should be shipped to CRYSTAL QUEST®. The entire system will be repaired or replaced without charge for the repairs or replacement. Please package your CRYSTAL QUEST® unit carefully to avoid damage in transit. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state. CRYSTAL QUEST® assumes no responsibility for incidental or consequential damages; for damages arising out of the misuse of the product or the use of any unauthorized attachment. Some states do not allow the exclusion or limitation of implied warranties or incidental or consequential damages, so the above limitations or exclusion may not apply to you.
*Refunds of Crystal Quest products will be issued in the form of a Crystal Quest gift card.
