Description
Powerful Hard Water Removal for Homes & Light Commercial Applications
Hard water can quietly damage your plumbing, appliances, and water-using equipment while leaving behind stubborn scale, spots, and soap residue. The Crystal Quest® 60,000 Grain Water Softener System is designed to eliminate hardness minerals at the source, providing reliable soft water for larger homes and light commercial properties that demand consistent performance. Offering the perfect balance between residential and commercial capacity, this system delivers long-lasting protection without sacrificing water pressure or efficiency.
What It Solves
• Prevents scale buildup in pipes, water heaters, and appliances
• Improves energy efficiency by helping water heaters operate more effectively
• Eliminates hard water spots on fixtures, dishes, and glass
• Enhances soap performance for cleaner laundry, softer towels, and easier cleaning
• Helps reduce maintenance and extend the lifespan of plumbing and equipment
3 Stages of Filtration
Stage 1 – Sediment Filtration
A 20-inch sediment cartridge helps remove dirt, sand, silt, and rust before they reach the softening media.
Stage 2 – Ion Exchange Softening
The ion exchange mineral tank removes calcium and magnesium—the primary causes of hard water—replacing them with sodium or potassium to produce true soft water.
Stage 3 – Carbon Polishing
A 20-inch solid carbon cartridge helps reduce VOCs, insecticides, pesticides, industrial solvents, and other contaminants that may be present while improving taste and odor.
Benefits for Your Home & Family
• Helping skin feel softer and less dry
• Leaving hair smoother and easier to manage
• Improving soap and shampoo lather
• Reducing detergent and cleaning product usage
• Keeping clothes and linens looking newer for longer
• 60,000-grain capacity for mid-to-high water usage
• Automatic regeneration for continuous soft water
• High-flow performance with minimal pressure loss
• Durable construction designed for years of reliable operation
Ideal For
• Homes with 1–4 bathrooms
• Townhomes and condominiums
• Airbnb and rental properties
• Small restaurants and cafés
• Salons and spas
• Offices and light commercial spaces
Additional Product Options
-
12 GPM UV Water Sterilizer: Specifically designed to meet the demanding microorganism control concern. These microorganisms can range from bacteria and viruses to algae and protozoa. A major advantage of UV treatment is that it is capable of disinfecting water faster than chlorine without cumbersome retention tanks and harmful chemicals to your drinking water.
-
Oxidation System: Utilizes ozone for efficient water oxidation, improving water quality.
*Pinholes or rust may occur on stainless steel tanks in environments with high humidity, when salt is present or if condensation remains on tank without being routinely wiped down. If your system will be exposed to one of these factors or you are unable to perform the needed maintenance, we recommend a fiberglass tank.
Water Softener Replacement Media
EAGLE Multimedia Replacement Media

* All parts, components, and media are Certified
| Specification |
CQE-CO-02039 |
CQE-CO-02041 |
CQE-CO-02043 |
CQE-CO-02044 |
CQE-CO-02045 |
CQE-CO-02046 |
CQE-CO-02047 |
CQE-CO-02048 |
CQE-CO-02049 |
CQE-CO-02050 |
CQE-CO-02050A |
| Service Flow (GPM) |
9-11 |
10-13 |
15 |
20 |
35 |
60 |
75 |
185 |
200 |
245 |
390 |
| Backwash FLow (GPM) |
4 |
4 |
5 |
7 |
12 |
15 |
25 |
35 |
50 |
65 |
75 |
| Pipe Size |
1" |
1" |
1" |
1.5" |
1.5" |
2 |
2" |
2" / 3" |
3" |
3" |
3" |
| Electronic Control Valve |
5600 |
5600 |
2510 |
2850 |
2850 |
2900 |
2900 |
3150 / 3900 |
3900 |
3900 |
3900 |
| Filter Media Volume |
1.5 ft³ |
2 ft³ |
3 ft³ |
4 ft³ |
7 ft³ |
10 ft³ |
15 ft³ |
20 ft³ |
30 ft³ |
40 ft³ |
60 ft³ |
| PSI Range |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
35-60 |
| Grain Capacity |
45,000 |
60,000 |
90,000 |
120,000 |
210,000 |
300,000 |
450,000 |
600,000 |
900,000 |
1,200,000 |
1,800,000 |
| Brine Tank Capacity |
130L / 36G |
130L / 36G |
300L / 79G |
300L / 79G |
500L / 132G |
800L / 211G |
1000L / 265G |
1500L / 396G |
2000L / 528G |
2000L / 528G |
2000L / 528G |
| Mineral Tank Size (in.) |
10" x 54" |
12" x 52" |
14" x 65" |
16" x 65" |
21" x 62" |
24" x 72" |
30" x 72" |
36" x 72" |
42" x 72" |
48" x 72" |
63" x 83" |
| Brine Tank Dimensions |
18" x 33" |
18" x 33" |
23” x 47” |
23” x 47” |
29” x 52” |
34” x 53” |
39” x 55” |
51” x 52” |
51” x 63” |
51” x 63” |
51” x 63” |
| Space Required (in.) (L x W x H) |
30" x 20" x 64" |
32" x 20" x 62" |
39" x 25” x 75" |
41" x 25” x 75" |
53" x 31” x 84" |
58" x 36” x 95" |
71" x 41” x 95" |
91" x 53” x 192" |
98" x 53” x 192" |
103" x 53” x 192" |
118" x 53” x 203" |
| Quartz (lbs.) |
15 |
20 |
30 |
40 |
70 |
120 |
150 |
300 |
300 |
450 |
1800 |
Product Manuals
Whole-House-Manual.pdf
Leak Detector Manual
Certification Test
Water Softener Product Data Sheet
Water Softener Safety Data Sheet
2510 Control Head Manual
2900 Control Head Manual
3900 Control Head Manual
5600 Control Head Manual
General Commercial Tank Manual
20cu Softener Schematic
Crystal Quest One-Year Limited Warranty
CRYSTAL QUEST® warrants your CRYSTAL QUEST® Water Filter Systems for one year from the date of purchase (except filter cartridges and UV bulbs ) against all defects in materials and workmanship, when used in compliance with the Use and Care Manual. CRYSTAL QUEST® disclaims all implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose. If for any reason the product proves to be defective within one year from the date of purchase the customer would be responsible for all shipping charges and the unit should be shipped to CRYSTAL QUEST®. The entire system will be repaired or replaced without charge for the repairs or replacement. Please package your CRYSTAL QUEST® unit carefully to avoid damage in transit. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state. CRYSTAL QUEST® assumes no responsibility for incidental or consequential damages; for damages arising out of the misuse of the product or the use of any unauthorized attachment. Some states do not allow the exclusion or limitation of implied warranties or incidental or consequential damages, so the above limitations or exclusion may not apply to you.
*Refunds of Crystal Quest products will be issued in the form of a Crystal Quest gift card.